Delete Your Account and Data

This page explains how to request deletion of your account and data in the Kept Showing Up app, developed by Paul Roebuck.

Option 1: Delete in the app

If you can sign in, open the app, go to Settings (the gear icon, or the More → Settings tab), scroll to Danger zone and tap Delete my account. You will be asked to type DELETE to confirm. Deletion happens immediately and cannot be undone.

Option 2: Request by email

Email paul@keptshowingup.com from the email address on your account, with the subject "Delete my account". We will verify the request is coming from the account owner and then delete the account.

What gets deleted

✓Your account and sign-in credentials
✓Your profile (name, email, photo, settings and preferences)
✓Workouts, programs, sets logged, habits and check-ins
✓Nutrition and macro logs, recipes, meal plans and grocery lists
✓Body measurements, weigh-ins and progress photos
✓Messages, intake forms, signed waivers and uploaded files
✓Notification tokens and device records
✓Referral records tied to your account

What is retained

Payment and invoice records held by our payment processor (Stripe) may be retained for up to 7 years where required by tax, accounting and anti-fraud law. These records contain transaction details only, not your training, nutrition or health data. Anonymous, aggregated usage statistics that cannot identify you may also be retained. Everything else is deleted.

If you are a trainer, your clients' own accounts are not deleted with yours; they are detached and continue to own their own data.

How long it takes

In-app deletions are immediate. Email requests are processed within 30 days of receipt, and normally much sooner. Routine backups are purged on their normal rotation within that same 30-day window.